2. Types of Data Collected

Forte Tecnologias collects two main types of data:

2.1 Personal Data

This is information that allows us to identify you personally, including but not limited to:

• Full name;
• Email address;
• Phone number;
• Physical address;
• Payment data, such as credit card numbers.

2.2 Non-Personal Data

This is information that does not identify an individual and may be collected automatically when interacting with our services, such as:

• IP Address;
• Browsing and site interaction data (e.g., pages visited, time spent);
• Information about the device used (such as model, operating system).

2.3 Sensitive Data

(when applicable)

If necessary, Forte Tecnologias may collect sensitive data with your explicit consent, such as health information or sexual orientation, in accordance with applicable legislation.

3. Purpose of Data Collection

We collect your personal data for the following purposes:

• Providing services: To process your purchases, provide support, and improve our interaction with you.
• Personalization of experience: To offer relevant content and services based on your behavior and preferences.
• Communication: To send updates about our services, promotions, and news.
• Compliance with legal obligations: To comply with legal, regulatory and contractual requirements.

4. Sharing Data with Third Parties

Forte Tecnologias may share your data with third parties in some situations, such as:

• Suppliers and partners: Companies that provide services on our behalf, such as payment processors, customer support service providers, and marketing companies.
• Compliance with legal obligations: To meet legal obligations or requests from competent authorities.
• Asset transfer: In the case of merger, acquisition or sale of the company, your data may be transferred as part of the process.

In any of these cases, we will take the necessary measures to ensure that your data is treated securely and in compliance with applicable legislation.

5. User Rights Regarding Your Data

According to data protection laws, you have the following rights regarding your personal data:

• Access: Request information about the personal data we hold about you.
• Correction: Correct inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Portability: Request that your personal data be transferred to another provider, in a structured format.
• Revocation of consent: If you have given consent for the processing of your data, you can withdraw it at any time.
• Opposition: Object to the processing of your data for marketing purposes or other specific purposes.

To exercise your rights, please contact us as provided in the Contact section below.

6. Security Measures Adopted

Forte Tecnologias adopts technical and administrative measures to protect your personal data against loss, misuse, unauthorized access and alterations. These measures include:

• Data encryption: We use encryption to protect sensitive information during transmission.
• Access controls: Only authorized employees have access to users' personal data.
• Regular audits: We conduct audits to ensure our security practices comply with data protection standards.

Although we take all necessary precautions, no data transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the user experience, such as content personalization, traffic analysis, and ad display.

• Essential cookies: Necessary for the proper functioning of the site.
• Performance cookies: Used to analyze user behavior and improve site performance.
• Marketing cookies: Used to personalize ads and offers based on your browsing behavior.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of some services.

8. How to Request Changes or Data Deletion

If you wish to request changes, corrections or deletion of your personal data, or exercise any other privacy-related right, please contact us:

• Email: privacidade@fortetecnologias.com
• Phone: (99) 9 91013442
• Address: Aracati Office, room - 1301, Rua Urbano Santos, 155 - Centro, Imperatriz, Maranão.

We are committed to responding to your requests within the legally established deadlines.

9. Changes to this Privacy Policy

Forte Tecnologias reserves the right to modify this Privacy Policy at any time to reflect changes in the services provided or legal requirements. When this occurs, we will publish the updated version on the site and indicate the date of the last revision.

10. Contact